Legal Documents

Privacy Policy

Last updated: April 2026

1. Introduction

Taxi Service Agioi Theodoroi (hereinafter "we" or "the company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or use our services.

2. Data We Collect

Contact details: name, phone number, email address when you contact us.
Booking information: pick-up/drop-off locations, transfer date and time.
Technical data: IP address, browser type, pages visited (only via analytics cookies with your consent).

3. Purpose of Processing

Performance of the transport contract and communication regarding your booking.
Improvement of our services and customer support.
Compliance with legal obligations (e.g. tax legislation).

4. Legal Basis for Processing (GDPR)

Processing of your data is based on performance of a contract (Article 6(1)(b) GDPR), compliance with a legal obligation (Article 6(1)(c)), and our legitimate interest in providing safe and effective services (Article 6(1)(f)).

5. Data Sharing

We do not sell, rent or disclose your personal data to third parties, unless required by law or for the performance of the service (e.g. drivers within our company).

6. Data Retention

Booking data is retained for 5 years for tax purposes. Contact data is deleted after 2 years of inactivity unless a legal obligation requires longer retention.

7. Your Rights

Right of access: to receive a copy of the data we hold about you.
Right to rectification: to request correction of inaccurate data.
Right to erasure ('right to be forgotten'): subject to GDPR conditions.
Right to restriction of processing and right to object.
Right to data portability in a structured, commonly used format.

8. Cookies

Our website uses only strictly necessary functional cookies. We do not use tracking or advertising cookies without your explicit consent.

9. Contact

For any request regarding your data, contact us at mathioudispetran@gmail.com or by phone at 693 882 9949. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).